Master Automotive Technician – Tom’s River, NJ

Position Summary

The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.


Duties & Responsibilities

  • Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
  • Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)
  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
  • Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
  • Assist fellow technicians/mechanics in performing technical activities.
  • Keep store management aware of mechanical repair problems as they occur.
  • Maintain and organized and neat shop
  • Adhere to all company policies, procedures, safety, and environmental rules
  • Knowledge, Skills, and Abilities


Knowledge, Skills, and Abilities

This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:

  •  A High School Diploma or GED
  • 5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience
  • 8 or more ASE certifications are PREFERRED for this position (A1 through A8)
  • Section 609 Certification required
  • State Inspection license if applicable
  • High level of motivation, energy and a customer-focused attitude
  • Must have a valid driver’s license.
  • Successful completion of drug screen
  • Availability to work days, nights, holidays, and weekends as needed


Pep Boys offers:

  • Sign On Bonus for Select Positions
  • Health Insurance, Vision and Dental
  • Automotive Technician Apprenticeship Program
  • Paid Time Off
  • 401k
  • Referral Bonuses
  • Employee Discounts
  • ASE Certification Reimbursement